Description: BASIC FUNCTION: - Under the direction of an assigned supervisor, perform a variety of clerical duties, which can involve administrative assistant functions, to support the EOPS program, students, and staff. BASIC DUTIES: - Perform receptionist duties and answer telephones; take and relay messages to program staff. - Schedule appointments and maintain appointment records for tracking purposes. - Provide information and assistance to students, the public, and staff regarding the program requirements, eligibility, and benefits. - Assist the EOPS department with data management by updating records and files related to program services, requirements, and procedures. - Assist in preparing materials for appointments, workshops, and events. - Create flyers and social media content for Instagram, Canvas, and Facebook. KNOWLEDGE OF: - Interpersonal skills using tact, patience, and courtesy. - Working collaboratively with others. - EOPS and other student services programs on campus.
Qualifications: REQUIRED: - Be familiar with or currently receiving services from EOPS and/or CalWORKs program. - Have completed at least 12 units within the Yuba Community College District - Have a minimum of a 3.0 GPA. PREFERRED: - Enrolled in a minimum of 6 units (Fall/Spring) or 3 units (Summer) - Able to use basic office equipment and MS Office applications.
Purpose: EOPS is a case management-focused program that provides services that are "over, above, and in addition to" services already available to the general student population. EOPS Student Clerks are the first contact a student has with our program, so they support the program by answering questions and connecting them to services and resources from our program and the college.
Responsibility: Duties support overall program mission of supporting student success and providing assistance and guidance to student participants.
Schedule: Anytime between 8:00 am to 5:00 pm Monday through Thursday.